1.5M SOCIAL DISTANCING
Please maintain 1.5m social distancing from staff and other customers at all times and avoid physical contact.
face masks
Where it is not possible to maintain 1.5m social distancing, we recommend wearing a face mask.
check-in
We strongly encourage all customers to “check-in” via a QR code (or a paper log if you do not have a smart phone) prior to entering our store to assist in contact tracing, should the need arise.
WASH YOUR HANDS
Wash your hands upon arrival at the store using the hand sanitiser provided.
minimise PRODUCT HANDLING
Where possible, avoid handling any product until final collection. If you require product advice, ask our friendly staff for any assistance prior to handling the product.
USE EFTPOS & LIMIT HANDLING CASH
Where possible, we are requesting payment is made via EFTPOS to reduce the handling of cash. If cash is the preferred payment method, please use hand sanitiser.
STORE HYGIENE
Staff are following strict Inspirations Paint hygiene and cleaning practices in-store.
SIGHTING CUSTOMER ID
You will be asked to show your photo ID to verify phone or online orders. Staff will not touch your card.
CONTACTLESS PICK-UP
Call us upon arriving at the store to request your order to be brought out to you. After sighting you photo ID, our staff will place your order your securely in your car.
CONTACTLESS DELIVERY
Delivery orders will be placed at your front door and delivery person will ring your bell or knock and then step back. They will wait for you to come to the door, sight your photo ID through the door and record your license details.
showing covid symptoms?
If you are experiencing COVID symptoms (including fever, dry cough, tiredness, sore throat), please do not enter our stores.
State Specific Requirements:
ACT:
Our stores in Canberra are currently closed during the snap lockdown. Stores are expected to repoen Friday 20 August, pending further Government advice.
NEW SOUTH WALES - REGIONAL:
It is mandatory for all customers to wear a mask and check-in via the QR code prior to entering any store in NSW.
NEW SOUTH WALES - LOCKED DOWN REGIONS:
Inspirations Paint stores located withing locked down regions are operating via Click & Collect or Click & Deliver only. Order online for contactless pick-up or delivery, reduced trading hours may apply.
REGIONS: Greater Sydney (including stores located in Warilla, Erina, and Woy Woy), Hunter (Warners Bay & East Maitland), Tamworth, Dubbo and Ballina.
QUEENSLAND:
Masks are mandatory for all stores located in South-East Queensland and Cairns regions.
We strongly encourage all customers to download and check in via the QR code prior to entering any store in Queensland.
SOUTH AUSTRALIA:
Masks must be work at all times while in-store. Customers need to check-in via the QR code.
TASMANIA:
Customers need to check-in via the Check In Tas QR code.
VICTORIA:
Only tradespeople are permitted to enter the store. Masks must be work at all times and customers need to check-in via the QR code. Retail customers can shop online for contactless Click & Collect or Click & Deliver.
WESTERN AUSTRALIA:
All customers are required to check-in prior to entry. Customers are encouraged to download and check in via the QR code.
Updated: 13 August, 2021.