Your Store:
Set

Paint Club Loyalty Program Terms And Conditions

1. About the Inspirations Paint Loyalty Program, Paint Club

1.1 The Inspirations Paint Loyalty Program is operated by Inspirations Paint Store (Holdings) Ltd (ABN 94 080 617 036) of PO Box 705 Warners Bay NSW Australia 2282. 

1.2 Paint Club is free to join. If you make a purchase from this website you will be automatically joined to Paint Club so as to instantly receive the benefits of doing so. Paint Club members are entitled to the following benefits when shopping in-store and online.

1.2.1 Discounts

Paint Club members receive the below discounts on every single retail product in-store:

  • Accessories 10%
  • Paint 5%
  • Solvents 2.5%

Paint Club discounts are not to be combined with any other discounts. For sale items, the larger discount applies.

Definitions

Accessories - Includes: wallpaper (murals, decals, papers, etc) preparation (gaps, abrasives, fillers, caulking guns, etc), application (brushes, rollers, trays etc), clean up (drop sheets, hand cleaner, rolla cleana, graffiti remover, excluding solvents) safety (masks, respirators, gloves, etc), clothing (caps, t-shirts, shorts, etc), specialty (grout pens, can openers, etc).

Paint - Anything that has been or can be tinted including; sample pots, primers & undercoats, ceiling paint, wall paint, trim paint, exterior paint, texture paint, marine paint, automotive paint, aerosol cans, specialty paints, metal protection, woodcare oils and stains, sealers, paving paint and basically anything that comes in a can and can be applied to surfaces.

Solvents - Includes acid, acetone, brush & roller restorer, degreaser, kerosene, methylated spirits, mineral turpentine, paint stripper, shellite, toluene, wax and grease remover, white spirits and xylene etc.


1.2.2 Colour Recording

Any time a Paint Club member purchases a tintable product, the colour is recorded against the Paint Club member’s account. This information is available in-store. If you have any questions regarding this service, please call 1300 368 325 (press 3).


1.2.3 Communications

1.2.3.1 EMAIL

New Paint Club members are defaulted to receive all types of email communications from Inspirations Paint when they join. This means they will receive the following types of email communication:

  • Project Notifications / Reminders. These are communications directly related to products purchased in-store or online. For example, if a Paint Club member purchases Decking Oil, they may receive communication containing advice on how to do a Deck Project correctly.
  • Surveys and Feedback forms. This includes Post Purchase Satisfaction surveys and invitations to participate in focus groups & discussion panels.
  • eNewsletters and blog updates. This includes communication of potentially relevant content on the Inspirations Paint website.
  • Promotional emails. This includes communication of any promotional campaigns occurring at Inspirations Paint stores or online.
  • General information regarding their nearest Inspirations Paint store such as change of address or new ownership.

If Paint Club members do not wish to receive any of the above types of communications, they can choose to select or unselect any types they choose. They can manage their communication preferences by clicking ‘Unsubscribe’ in any email communication.

If a customer wishes to unsubscribe from Paint Club emails, they will still receive the benefits of Paint Club (including discounts and access to Inspirations Paint's colour recording service).

1.2.3.2 SMS

New Paint Club members are defaulted to receive all types of SMS communications from Inspirations Paint when they join. This means they will receive the following types of SMS communication:

  • Surveys and Feedback forms. This includes Post Purchase Satisfaction surveys and invitations to participate in focus groups & discussion panels.
  • Promotional emails. This includes communication of any promotional campaigns occurring at Inspirations Paint stores or online.
  • General information regarding their nearest Inspirations Paint store such as change of address or new ownership.

If Paint Club members do not wish to receive any SMS from Inspirations Paint, they can reply to any SMS they receive with the word ‘STOP’. This will automatically prevent them from receiving any future SMS from Inspirations Paint.

If a customer wishes to unsubscribe from Paint Club SMSs, they will still receive the benefits of Paint Club (including discounts and access to Inspirations Paint's colour recording service).

 

2. Applications and Membership

2.1 Applications to participate in the Paint Club Loyalty Program may be made online or in a participating Inspirations Paint store. By making an application, the applicant (you) agrees to be bound by these Loyalty Program Terms. Inspirations Paint reserves the absolute discretion to accept or reject any application.

2.2 On sign up you will be notified by us if your application has been accepted. Following sign up, you will be able to participate in the Program as a Paint Club member. Your use of your Paint Club membership account will at all times be subject to these Loyalty Program Terms, as varied from time to time by Inspirations Paint.

2.3 Applications may be made by a natural person, Corporations, partnerships and other entities.

2.4 Customers must only sign up as a Paint Club Member once. Duplicate Paint Club Membership Accounts may be cancelled without the customer being notified. Cancellation of a Paint Club Membership Account includes termination of the Membership Account and forfeiture of all benefits associated with the Paint Club Membership account.

2.5 Your Paint Club Membership Account is not transferable to another person.

2.6 Employees of Inspirations Paint Store (Holdings), including head office staff and employees of its related entities and Inspirations Paint stores are not eligible to apply.

2.7 Your Paint Club Membership Account is valid until you or we terminate these Loyalty Program Terms.

2.8 You will not be issued with a Membership card. When attempt to use your membership against a sale at any participating Inspirations Paint store, you will be identified by your email address or mobile phone number.

3. Promotions

3.1 We may from time to time offer special promotions to Paint Club Members. Any special promotions will be at the discretion of and on terms notified by us on the Inspirations Paint Website.

4. Assistance

4.1 You can check your Recorded Colours at any time by visiting your nearest Inspirations Paint store or by calling Customer Service on 1300 368 325.

4.2 Visit your local Inspirations Paint store or call Customer Service on 1300 368 325 if you have any reason to believe that an error has occurred in relation to your Paint Club Membership Account.

5. Variations to and withdrawal by us of the Program

5.1 We may at any time vary these Loyalty Program Terms or the Program (Variations).

5.2 The terms of any Variations will be published on the Inspirations Paint Website and in selected marketing materials. Variations will take effect from the date that they are published on the Inspirations Paint Website (Variation Date).

5.3 If you do not agree to a Variation, you must notify us in writing within 14 days of the Variation Date. We will be entitled to treat such notification as notification of termination of your participation in the Program, effective on the date we receive your notice. However, by purchasing a product and acknowledging use of your Paint Club Membership Account on or after the Variation Date, you will be taken to have agreed to any such Variation, unless you have notified us that you do not agree to the Variation in accordance with this paragraph.

5.4 You may at any time, terminate your participation in the Program by advising a staff member in any Inspirations Paint store, contacting Customer Service on 1300 368 325 or emailing [email protected] Such a termination will take effect immediately.

5.5 Without limiting the scope of paragraph 6.1, we reserve the right to withdraw or terminate the Program at any time by giving no less than 7 days' notice.

5.6 We may at any time terminate this agreement or terminate or suspend the operation of your Paint Club Membership Account without notice to you if:

5.6.1 You are in breach of any of these Loyalty Program Terms; or

5.6.2 You engage in any dishonest, illegal or fraudulent conduct.

6. Liability of us

6.1 To the extent permitted by law:

6.1.1 We exclude all liability to you arising out of or in connection with your participation in the Program or your use of your Paint Club Membership Account;

6.1.2 Any implied warranties, including any warranties implied under statute, are excluded;

6.1.3 We exclude all liability to you for any consequential or indirect loss or damage, or for any loss of income, revenue or goodwill, however it arises.

6.2 We do not warrant or represent that at any particular time a particular Inspirations Paint Store will be a participating store. To the extent permitted by law, we exclude all liability to you in the event that an Inspirations Paint store does not accept your Paint Club Membership Account for use.

6.3 We are not a debtor nor a depositor and specifically disclaims any relationship with you as debtor or depositor.